5 Year Industrial Floor Coating Warranty
Comprehensive Protection with Dual Warranty Coverage - Installation & Product Guarantees5+ Year Warranty
Sherwin Williams Exclusive
Expert Installation
Reliable Support
Dual Warranty Protection for Complete Peace of Mind
Our comprehensive warranty program provides industry-leading coverage through both our installation guarantee and Sherwin Williams product warranty – giving you complete protection for your industrial floor coating investment.
Mountaineer's 5-Year Installation Warranty
- Installation workmanship defects
- Surface preparation process failures
- Application process issues
- Coating adhesion problems from our installation
- Performance issues from our installation methods
Sherwin Williams Product Warranty
- Material defects in coating products
- Product performance failures under specified conditions
- Chemical resistance as specified for each product
- Product durability within stated parameters
- One year coverage depending on product range
Important Warranty Exclusions
To ensure transparency, here’s what our warranties do not cover:
- Damage from accidents, impacts, or abuse beyond normal industrial use
- Chemical exposure outside specified resistance parameters
- Damage from improper maintenance or non-approved cleaning products
- Substrate failure unrelated to our coating application
- Normal wear in extreme high-traffic areas beyond system specifications
- Modifications by others after installation
- Force majeure events (floods, earthquakes, severe weather)
- Failure to follow recommended maintenance protocols
Shield up. Stress Down.
Stop Floor Emergencies
Before They Start
Mountaineer Floor Shield protects your investment with proactive maintenance that extends floor life
Tangible Savings
Prevent the extreme cost of downtime and emergency repairs with early detection
12-48 Hour Response
Guaranteed emergency response times based on your protection level
Any Floor System
Protect floors regardless of whether we installed them or not!
First year included FREE with every new Mountaineer installation
Frequently Asked Warranty Questions
How long does the warranty coverage last?
Our installation warranty provides 5 years of coverage, while Sherwin Williams product warranty is generally one year depending on the specific product range used in your application.
What maintenance is required to keep my warranty valid?
Basic maintenance includes using pH neutral cleaners for daily cleaning, following our inspection schedules, addressing minor issues promptly, and allowing our annual maintenance assessments.
Do you offer maintenance plans to protect my warranty?
Yes! Our Floor Protection Plans range from $750-$10,800 annually and include regular inspections, maintenance, and minor repairs to ensure warranty compliance and extend system life.
What industries do you serve with warranty coverage?
We specialize in food & beverage manufacturing, pharmaceutical facilities, advanced manufacturing, and distribution & logistics centers – all with the same comprehensive warranty protection.
How do I file a warranty claim?
Contact our team immediately if you notice any issues. We maintain detailed project records and will assess the situation promptly to determine warranty coverage and resolution.